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Ability to Auto-Create Service Request When Sending Serial Number Only To Email Center (Doc ID 2648085.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Email Center - Version 12.2.6 and later
Information in this document applies to any platform.


Is is possible to Auto-Create a Service Request when an email is sent from a user who is not defined as a Contact for a given Customer/Organization?




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