Revised Timed Out AME Purchased Orders Cannot Be Reapproved Due to "Adhoc Approvers Could Not Be Added Within Approval Group" Error (Doc ID 2651145.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Symptoms

Timeout is set for AME Purchase Order approval per "How to modify the timeout functionality for Purchase Orders When Using AME For Approval Routing (Doc Id 2161210.1)"

When AME Purchase Order approval times out and the document is approved then revised, it can no longer be submitted for approval. Attempting to do so will fail with the error message below:

Steps to reproduce:

  1. Buyer creates PO and sends it for approval
  2. Timeout occurs based on timings set in POAPPRV workflow and scheduled run of Workflow background process
  3. After timeout occurs for parallel approvers, PO goes to approvers' supervisor who approves it
      
  4. Buyer then revises that Approved PO which goes to "Requires Reapproval" status
  5. Now attempting to click APPROVE to submit the PO for approval again results in PO_MSG_ADD_HOC_APPROVER error message
      

Changes

 Implemented Timeout functionality per "How to modify the timeout functionality for Purchase Orders When Using AME For Approval Routing (Doc Id 2161210.1)"

Cause

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