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The 'Collect Diagnostic Logs' Feature Does Not Work in On-premise OTM/GTM Instances. (Doc ID 2651768.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle Transportation Management - Version 6.4.2 and later
Oracle Global Trade Management - Version 6.4.2 and later
Information in this document applies to any platform.


The 'Collect Diagnostic Logs' feature does not generate the qdlogs file (Diagnostics Files) as expected.

Configuration and Administration > Technical Support > Collect Diagnostic Logs



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