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Error When Attempting to Rollback or Retry a Terminated Process: APP-PAY-06855: Cannot restart, Payroll is processing. (Doc ID 2655906.1)

Last updated on AUGUST 18, 2020

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Error received when attempting to rollback or retry a payroll action that was previously terminated.

ERROR
============

HR_6855_HRPROC_CANNOT_RESTART
APP-PAY-06855: Cannot restart, Payroll is processing.

Cause: The payroll action you are attempting to start is marked as currently processing. This can mean that you are attempting to restart an already running process, or one that may have errored in a severe way and appears to be running.

Action: You may force the process to run by using the FORCE_CONTINUE option, or you may roll back using the FORCE_UNDO option. However, in any case be sure that the process is not really running when you attempt this.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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