Error When Attempting to Rollback or Retry a Terminated Process: APP-PAY-06855: Cannot restart, Payroll is processing.
(Doc ID 2655906.1)
Last updated on JULY 17, 2024
Applies to:
Oracle Payroll - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Error received when attempting to rollback or retry a payroll action that was previously terminated.
ERROR
============
HR_6855_HRPROC_CANNOT_RESTART
APP-PAY-06855: Cannot restart, Payroll is processing.
Cause: The payroll action you are attempting to start is marked as currently processing. This can mean that you are attempting to restart an already running process, or one that may have errored in a severe way and appears to be running.
Action: You may force the process to run by using the FORCE_CONTINUE option, or you may roll back using the FORCE_UNDO option. However, in any case be sure that the process is not really running when you attempt this.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |