AR Invoice From PA Advance Payment Does Not Zero When Credit Memo Applied (Doc ID 2655916.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Symptoms

 In Projects module, using Advance Payment functionality, an Expenditure Batch is processed to AR and one of the expenditure amounts was entered incorrectly and a reversal is created in PA. The original AR invoices now have a negative balance due, expectation was that the balance would be zero. The original receipt when applied to an agreement, goes to Prepayment status and then gets applied when an invoice is created but when a credit is issued from Projects to AR the receipt status goes to Unapplied and never goes back to Prepayment. The receipt is not available for the matching program once a credit is generated from projects. 

Bug 30580407 : ADVANCE PAYMENT INVOICE CREDITS FROM PROJECTS logged for this issue. 

Changes

The main issue here is that when an invoice with a negative amount is interfaced, the AR prepayment program does not handle it as expected. When a Creit Memo (CM ) to the original invoice is interfaced, the balance due column is populated with a negative amount. The status of the amount however does not go to prepayment. For this reason the AR team has suggested to manually update the prepayment amount if entire amount is not allocated otherwise unapply the receipt and apply the receipt again to the agreement. This causes corruption in advance_amount column and development suggested updating the amount in the agreement table.

Cause

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