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Login To EBS - Error 404--Not Found (Doc ID 2657725.1)

Last updated on APRIL 10, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, IAS for Applications Technology

When attempting to login,
the following error occurs.

ERROR
-----------------------
Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply OCT 2019 CPU patches.
2. Try to login
3. Issue is occurring

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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