My Oracle Support Banner

ISupplier Portal Login Assistance Link - Forgot Password Throws Error (Doc ID 2659758.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle User Management - Version 12.2.9 and later
Information in this document applies to any platform.


On : 12.2.9 version, User Interface (UI)

In 12.2 iSupplier, when attempting to use the Forgot Password functionality in the iSupplier Portal Login Assistance link, The following error is received

Message not found. Application:FND, Message Name: UMX_LOGIN_HELP_UNEXPECTED_ERROR

java.sql.SQLException: ORA-01403: No data found ORA-06512: at "APPS.UMX_LOGIN_HELP_PVT", line 619 ORA-06512: at "APPS.UMX_LOGIN_HELP_PVT", line 727 ORA-06512: at line 1


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.