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ISupplier Portal Login Assistance Link - Forgot Password Throws Error (Doc ID 2659758.1)

Last updated on APRIL 15, 2020

Applies to:

Oracle User Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, User Interface (UI)

When attempting to use the Forgot Password functionality in the iSupplier Portal Login Assistance link, The following error is received


ERROR
-----------------------
Message not found. Application:FND, Message Name: UMX_LOGIN_HELP_UNEXPECTED_ERROR

java.sql.SQLException: ORA-01403: No data found ORA-06512: at "APPS.UMX_LOGIN_HELP_PVT", line 619 ORA-06512: at "APPS.UMX_LOGIN_HELP_PVT", line 727 ORA-06512: at line 1

Cause

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In this Document
Symptoms
Cause
Solution
References


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