My Oracle Support Banner

R12: Cancellation of Internal Sales Order Lines Deletes the Corresponding Internal Requisition as well Instead Of Cancelling the lines (Doc ID 2660620.1)

Last updated on NOVEMBER 06, 2023

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.
POXVRCVB.pls

Symptoms

On : 12.2.5 version, Requisitions

Cancellation of Internal Sales order deletes the corresponding internal requisition as well instead of cancel.

Users are raising an internal requisition which in turn converts as Internal Sales orders.
Need to cancel certain lines on the Internal Sales orders, if user cancels a line in the Sales order and System cancels the entire Internal requisition as well.


Expected Behavior

On cancelling the Internal sales order lines it should cancel the Internal requisition lines and leave the requisition header and lines with cancellation status rather deleting complete requisition.


Steps to reproduce:

1. Responsibility: Order Management

2. Navigate to: Order organizer > Query Internal Sales order

3. Cancel a line on Internal Sales Order

  --> Corresponding IR line should be cancelled as well, however, it is getting deleted.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.