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Error Creating a New Note for a Bills Receivables Transaction in Collections (Doc ID 2660645.1)

Last updated on APRIL 24, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections

When attempting to enter a note for a Bills Receivables transaction,
the following error occurs.

ERROR
-----------------------
API Programming Error (JTF_NOTES_PUB.Create_note_context):
The value "IEX_INVOICES" for parameter Object Code is invalid.
API Programming Error (JTF_NOTES_PUB.Create_note_context):
The value "161918" for parameter Object Id is invalid.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Collections > Transactions tab
2. Find Bills Receivable transaction
3. Right click to view and enter new note.
4. Get the error after clicking Ok button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter notes for Bills Receivable transactions. This works fine for regular invoices.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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