Unable To Void a Life Event Due to Error APP-BEN-91703
(Doc ID 2661357.1)
Last updated on JULY 07, 2020
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP12 and later
Information in this document applies to any platform.
On : 12.1 HRMS RUP12 version, Advanced Benefits
When attempting to void a life event for an employee, the following error occurs.
APP-BEN-91703: Cannot determine participant's rate end date.
Context at the time of error :
Person ID: <99999>
Program : <Benefits Program Name>
Plan : <Plan Name>
Option n Plan : <Plan Option Name>
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Log on to the Applications.
2. Choose the responsibility being used for Benefits, e.g. US Super HR Manager.
3. Navigate to People-> Benefits Service Center.
4. Query the employee.
5. Go to the Person Life Events form.
6. Back out the life event.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document