After Patching Amendments for Termination Causes Lease Form to Hang at Save
(Doc ID 2662081.1)
Last updated on MARCH 03, 2023
Applies to:
Oracle Property Manager - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
-----------------------
After recent patching, When attempting to terminate lease via Amendment, the save hangs and does not complete.
User has to force close the form and subsequent re-try of amendment errors: Could Not reserve record. Keep Trying
EXPECTED BEHAVIOR
-----------------------
Amendment form should NOT hang at save
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
From Oracle Property Manager
1. Create Lease
2. Lease Start Date: 01-Jul-2019 to 31-Dec-2025
3. Add Location
4. Add Payment Term Lines
5. Activate Lease.
6. run: Transfer Normalized entry to GL .
7. run: Create Accounting- End Date: 30-Apr-2020
8. Amend Lease-
-Lease Header-
Commence Date: 20-Apr-2020
Termination Date: 21-Apr-2020
Lease Status: Terminated
- Details Tab-
Termination Date: 21-Apr-2020
Click on 'Save'.
The save process starts but does not end.
9. When I tried to reopen the page and submit the lease for termination form now errors: Could Not reserve record. Keep Trying
Changes
Recent Patching
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |