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After Patching Amendments for Termination Causes Lease Form to Hang at Save (Doc ID 2662081.1)

Last updated on AUGUST 23, 2021

Applies to:

Oracle Property Manager - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
-----------------------

After recent patching, When attempting to terminate lease via Amendment, the save hangs and does not complete.
User has to force close the form and subsequent re-try of amendment errors:  Could Not reserve record. Keep Trying

EXPECTED BEHAVIOR
-----------------------
Amendment form should NOT hang at save

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
From Oracle Property Manager
1. Create Lease
2. Lease Start Date: 01-Jul-2019 to 31-Dec-2025
3. Add Location
4. Add Payment Term Lines
5. Activate Lease.
6. run: Transfer Normalized entry to GL .
7. run: Create Accounting- End Date: 30-Apr-2020
8. Amend Lease-
 -Lease Header-
  Commence Date: 20-Apr-2020
  Termination Date: 21-Apr-2020
  Lease Status: Terminated

- Details Tab-
  Termination Date: 21-Apr-2020
Click on 'Save'.
The save process starts but does not end.
9. When I tried to reopen the page and submit the lease for termination form now errors: Could Not reserve record. Keep Trying


Changes

 Recent Patching

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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