My Oracle Support Banner

Unable to Access Any Screens After Logging In To the Application. Get Error - "You do not have rights to query and GL_User" (Doc ID 2663019.1)

Last updated on APRIL 24, 2020

Applies to:

Oracle Transportation Management - Version 6.4.3 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms



When attempting to access any screen after successfully logging into OTM, the following error occurs.

Issue is with all users including DBA.ADMIN user


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.