Unable to Update Primary UOM INV_UOM_CANNOT_UPDATE (Doc ID 2673135.1)

Last updated on JULY 10, 2024

Applies to:

Symptoms

When attempting to update item Primary_uom the following error occurs.

ERROR
MESSAGE NAME : INV_UOM_CANNOT_UPDATE
ERROR MESSAGE : You cannot update UOM field when the inventory transactions

STEPS
1. Create a new item for example with UOM PC
2. Save that item
3. Change primary UOM for that item for example : PC to KG
4. Notification pop up : "item primary UOM update request is submitted, concurrent request id is xxxxxxxxxx"
5. Check the request, "EGO Spreadsheet Java Concurrent Program" run
6. Request completed, with status : "Completed Warning"
7. Check "View Log"
8. Primary UOM unable to update

Related Error
Note too that the customer had originally reported another error "INV_IOI_ERR_ITEM_UPDATE_PRIV" and this is NOT addressed in this KM Document. 
The original error "INV_IOI_ERR_ITEM_UPDATE_PRIV" about user privileges is addressed in internal Bug 35237309. 
MESSAGE NAME : INV_IOI_ERR_ITEM_UPDATE_PRIV
ERROR MESSAGE : User does not have privileges to update Item
* The cause/solution do NOT address the privilege error. Search on internal Bug 35237309 to see if any additional content is created on that topic.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.