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Remarks In Tracking Shipment Events Are Not Updated Via Integration (Doc ID 2673357.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Oracle Transportation Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

When a shipment which is transported via Third party carrier is interfaced from OTM to IoT FM, the later upon successful transmission
sends an outbound message to OTM with IoT FM Link Remark identifier. OTM received this as an inbound message and processed it successfully.
But the Remark identifier is not update in the shipment remarks.

The buy shipment remarks are updated via an inbound integration transmission.
However, the Shipment Tracking Event does not get updated with the remarks.

 

Cause

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In this Document
Symptoms
Cause
Solution


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