My Oracle Support Banner

Collections Screen Quick Filter "Broken Promises: Bill To" - Fields Overlap If Accessed After "Delinquent BillTo" (Doc ID 2673473.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Universal Work Queue - Version 12.2.8 and later
Information in this document applies to any platform.


The Quick Filter panel fields are overlapped in one particular case, when "Broken Promises: Bill To" is clicked if accessed after "Delinquent BillTo"

The issue can be reproduced at will with the following steps:
(R) Collections Agent
(N) Collector's Work Queue
  Click on Work Type "Delinquent Bill To"
  Then Click on "Broken Promises: Bill To"

This happens only when the node "Broken Promises: Bill To" is clicked after "Delinquent Bill To"


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.