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Collections Screen Quick Filter "Broken Promises: Bill To" - Fields Overlap If Accessed After "Delinquent BillTo" (Doc ID 2673473.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Universal Work Queue - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

The Quick Filter panel fields are overlapped in one particular case, when "Broken Promises: Bill To" is clicked if accessed after "Delinquent BillTo"


Steps
The issue can be reproduced at will with the following steps:
(R) Collections Agent
(N) Collector's Work Queue
  Click on Work Type "Delinquent Bill To"
  Then Click on "Broken Promises: Bill To"

This happens only when the node "Broken Promises: Bill To" is clicked after "Delinquent Bill To"
 

Cause

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In this Document
Symptoms
Cause
Solution


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