Collections Screen Quick Filter "Broken Promises: Bill To" - Fields Overlap If Accessed After "Delinquent BillTo"
(Doc ID 2673473.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Universal Work Queue - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
The Quick Filter panel fields are overlapped in one particular case, when "Broken Promises: Bill To" is clicked if accessed after "Delinquent BillTo"
Steps
The issue can be reproduced at will with the following steps:
(R) Collections Agent
(N) Collector's Work Queue
Click on Work Type "Delinquent Bill To"
Then Click on "Broken Promises: Bill To"
This happens only when the node "Broken Promises: Bill To" is clicked after "Delinquent Bill To"
Cause
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In this Document
Symptoms |
Cause |
Solution |