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'Internal Server Error' When Opening Shipment Documents with Russian Name And Content (Doc ID 2675657.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Oracle Global Trade Management - Version 6.4.3 and later
Oracle Transportation Management Cloud Service - Version 20.1 and later
Oracle Global Trade Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

'Internal Server Error' When Opening Shipment Documents with Russian name and content.

Shipment XXX > Action > Upload Document
Shipment XXX > Smart Links > Documents > Edit > Click view

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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