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PO Approval Notification Gets Attachments From The Wrong PO Attached To Them (Doc ID 2678887.1)

Last updated on JUNE 28, 2024

Applies to:

Oracle Purchasing - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
-----------------------
When approver opens the approval notification received and clicks on View Document Attachment hyperlink, a PDF output document is opened and is not related to the specific Purchase Order (PO) for which the notification is received.

PO is created with attachment:
- category: short text
- data type: to supplier
- no PDF attached to the Purchase Order.

The issue is when approver open the notification and click on View Document Attachment hyperlink a PDF output document is opened and is not related PO.
In the same notification when clicking on PDF Document hyperlink the correct PDF is opened.


Steps to Reproduce
-----------------------
1. Create a new PO, set attachment category: short text and data type: to supplier, but no PDF attached to the Purchase Order
2. Send to approve
3. Open notification and and click on View Document Attachment
- po output for communication is not related to the PO

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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