UPK: Error When Selecting A Player In Knoweldge Center: "The system may not be connected with the tracking environment"
(Doc ID 2679871.1)
Last updated on JUNE 16, 2020
Applies to:User Productivity Kit - Version 18.104.22.168 and later
Information in this document applies to any platform.
Using UPK/Knowledge Center 22.214.171.124
When attempting to open a player package,
the following error occurs.
The issue can be reproduced at will with the following steps:
1. Launch play.exe in UPK publishing location, or Player link in Knowledge Center in ANY browser (Mozilla Firefox, IE, MS Edge, Google Chrome)
2. see error
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