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Tax Is Not Coming On India Tax Details When Delivery Is Created From 'Release Sales Order For Picking' Screen (Doc ID 2682659.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Not able to see tax in India tax detail form when delivery number is created from release sales order for picking screen.

EXPECTED BEHAVIOR
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Taxes should populate on India Tax details of Delivery from its Sales Order.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create SO and attach Taxes.
2. Go to Release Sales Order for Picking screen and select Auto Create Delivery and Auto Pick Release option as Yes.
3. Check the Tax on Delivery created. No taxes are coming.
4. Although once ship confirmed, Taxes are populating. But before ship confirm, taxes cannot be verified on Delivery.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Release SO Form for creating Delivery and cannot verify Taxes before shipment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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