AUTHENTICATION_FAILED' When Trying to Shut Down the MWA Listener (Doc ID 268338.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Mobile Application Server - Version 11.5.9 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.
Mobile Application Server - Version: 11.5.10 and higher
This problem can occur on any platform.
Updated June 22, 2016

Symptoms

 Cannot shutdown "MWA Telnet Server"
Getting an error when trying to shut down the MWA listener.

mwactl.sh -login sysadmin/sysadmin stop 20270
MWA Telnet Server Release: 1.0.8.4 [December 12th 2002]
Error: ServerManagerListener returned 'AUTHENTICATION_FAILED'
mwactl: Error shutting down Telnet server

Changes

 The customer had changed/customized the responsibility_key for SYSTEM_ADMINISTRATOR.

Cause

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