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PO PDF Incorrectly Print the Ship-To Location of Cancelled PO Line (Doc ID 2685738.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Reports - PO and RCV

ACTUAL BEHAVIOR
---------------
After cancel PO line and update PO header ship-to location, but PDF output still shows old ship-to location.

EXPECTED BEHAVIOR
-----------------------
After cancel PO line and update PO header ship-to location, PDF output should show new ship-to location.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign on to E-Business Suits
2. Go to Purchasing Responsibility
3. Create a new Standard Purchase Order (PO) with Ship-to location A on PO header.
4. Ship-to location on PO Header automatically default to Ship-to location on PO shipment
5. Approve the PO
6. Cancel the PO line.
7. Change Ship-to location to location B on PO Header
8. Add new line to PO, the ship-to location of shipment of the new added line automatically default with Ship-to location B from PO Header
9. Approved the PO
10. Run 'PO Output for Communication' against the PO with 're-generate' option selected
11. Output of PO PDF still has Ship-to location A displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get latest updated ship-to value.

Cause

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In this Document
Symptoms
Cause
Solution
References


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