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Unable To Receive Serial Number On Specific Internal Requisition (Doc ID 2687212.1)

Last updated on JULY 29, 2020

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Receiving Functions

Unable to Receive Serial Number On Internal Requisition  The issue appears to be serial corruption; it appears  that somehow during receiving these two lines somehow swapped serials:
Requisition Line // Sales Order Line // Serial Shipped // Serial Received
29 // 29.1 //  6221  // Can't be received
31 // 31.1 //  6219 //  6221

We should be able to receive the final serial number (6219) on line 29.

There are no serial numbers in the list of values.

The issue can be reproduced at will with the following steps:
1. Receiving > Receipts > Internal Requisition 1001, line 29 > See no serials are available to complete the deliver transaction


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