Unable To Receive Serial Number On Specific Internal Requisition
(Doc ID 2687212.1)
Last updated on JUNE 18, 2024
Applies to:
Oracle Inventory Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Receiving Functions
Unable to Receive Serial Number On Internal Requisition The issue appears to be serial corruption; it appears that somehow during receiving these two lines somehow swapped serials:
Requisition Line // Sales Order Line // Serial Shipped // Serial Received
29 // 29.1 // 6221 // Can't be received
31 // 31.1 // 6219 // 6221
We should be able to receive the final serial number (6219) on line 29.
ERROR
-----------------------
There are no serial numbers in the list of values.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receiving > Receipts > Internal Requisition 1001, line 29 > See no serials are available to complete the deliver transaction
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |