Unable To Receive Serial Number On Specific Internal Requisition
(Doc ID 2687212.1)
Last updated on JUNE 18, 2024
Applies to:
Oracle Inventory Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Receiving Functions
Unable to Receive Serial Number On Internal Requisition The issue appears to be serial corruption; it appears that somehow during receiving these two lines somehow swapped serials:
Requisition Line // Sales Order Line // Serial Shipped // Serial Received
29 // 29.1 // 6221 // Can't be received
31 // 31.1 // 6219 // 6221
We should be able to receive the final serial number (6219) on line 29.
ERROR
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There are no serial numbers in the list of values.
STEPS
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The issue can be reproduced at will with the following steps:
1. Receiving > Receipts > Internal Requisition 1001, line 29 > See no serials are available to complete the deliver transaction
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |