R12: Journal Approval Submitted is going to ANONYMOUS User for Approval
(Doc ID 2698448.1)
Last updated on MARCH 01, 2024
Applies to:
Oracle General Ledger - Version 12.1.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.2 version, Journal Entry
ACTUAL BEHAVIOR
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Journal submitted for approval is going to ANONYMOUS user for approval
EXPECTED BEHAVIOR
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Journal must go to correct approver as per the setup
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to General Ledger Responsibility
2. Navigate to Journals > Enter
3. Query/Enter journal and click on approve
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete approvals and post balances
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |