Viewing AU Self Printed Payment Summary Fails with ClassCastException: oracle.xml.parser.v2.XMLDocument cannot be cast to oracle.xml.parser.v2.XMLDocument
(Doc ID 2699127.1)
Last updated on JUNE 14, 2021
Applies to:
Oracle HRMS (Australia) - Version 12.1.1 and laterInformation in this document applies to any platform.
This note provides a brief overview of
Symptoms
Problem Statement:
When attempting to view AU Self Printed Payment summary, the following error occurs.
oracle.apps.fnd.framework.OAException: Message not found. Application: , Message Name: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.ClassCastException: oracle.xml.parser.v2.XMLDocument cannot be cast to oracle.xml.parser.v2.XMLDocument; .
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1278)
....
## Detail 0 ##
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.ClassCastException: oracle.xml.parser.v2.XMLDocument cannot be cast to oracle.xml.parser.v2.XMLDocument;
at oracle.apps.pay.au.selfprinted.webui.PdfOutputCO.callPdfOutput(PdfOutputCO.java:179)
at oracle.apps.pay.au.selfprinted.webui.PdfOutputCO.processRequest(PdfOutputCO.java:124)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:620)
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Apply patch:27135427 (R12.TXK.B.delta.4)
- Login with Employee Self-Service
- Go to Talent Profile > Talent Profile tab > Select "AU Self Printed Payment Summary" and click go
- Error occurs
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |