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Punchout Errors: Error Code: 201 Unable To Reach Supplier Site (Doc ID 2705781.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Punchout to Supplier or hub

When attempting to punchout to supplier
the following error occurs.

Note: Other punchout vendors have no issue it is only this one punchout vendor after upgrading TLS


ERROR
-----------------------
Error Code: 201 Unable To Reach Supplier Site
Unable to send the Login Request XML.
Supplier Login URL: https://<DOMAIN_NAME>/le/punchout/cxml/setup
. . .
ProcessorException

Proxy Host: null
Proxy Port: -1
CA Certification File Location: /oracle/applmgr/ebsitb/apps/tech_st/10.1.2/sysman/config/b64InternetCertificate.txt

URL: https://<DOMAIN_NAME>/le/punchout/cxml/setup
java.io.IOException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
. . .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement > Shop > Punchout to supplier
2. Exception error occurs upon punchout


Cause

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In this Document
Symptoms
Cause
Solution
References


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