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Creating Order and/or RMA Results in Error: ORA-01403: No Data Found In Package OE_Line_Adj_Util Procedure Query_Rows (Doc ID 2712312.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Order Management - Version 12.2 and later
Oracle Advanced Pricing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a return order with a line that references a line from an invoice,
the following error occurs.

ERROR
-----------------------
ORA-01403: no data found
ORA-01403: no data found in Package OE_Line_Adj_Util Procedure Query_Rows

Error(s) occurred in Oracle Pricing Routine
QP_PREQ_PUB Calculate_price ORA-01400 cannot insert NULL into (
“QP”.”QP_PREQ_LINE_ATTRS_TMP_T”.”VALUE_FROM”)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Create order header
4. Create line by referencing the original order's invoice.
5. Save
--Errors are shown


WORKAROUND
-----------------------
Create new order copying issue order (12193887 ) save, and then provide invoice reference in returns tab and you can book order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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