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Multiple Pay Items Work Confirmation Going Into Error In Buyer Work Center (Doc ID 2712530.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Purchase Order

For multiple pay items work confirmation going into error in buyer work center


ERROR
-----------------------
RCV-856 - Error: You have populated some fields that are irrelevant for Service based PO shipments.
RCV-856 - Error: No header record could be found from RHI. Header information is required for transaction SHIP


STEPS
-----------------------
1. Create PO from BWC with Pay item more then 2 lines
2. Approve the Purchase Order
3. Create work confirmation
4. Note Error


BUSINESS IMPACT
-----------------------
Due to this issue, users cannot process impacted Purchase Orders.

Cause

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In this Document
Symptoms
Cause
Solution
References


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