Multiple Pay Items Work Confirmation Going Into Error In Buyer Work Center
(Doc ID 2712530.1)
Last updated on MARCH 15, 2022
Applies to:
Oracle Purchasing - Version 12.1.3 and laterOracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Purchase Order
For multiple pay items work confirmation going into error in buyer work center
ERROR
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RCV-856 - Error: You have populated some fields that are irrelevant for Service based PO shipments.
RCV-856 - Error: No header record could be found from RHI. Header information is required for transaction SHIP
STEPS
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1. Create PO from BWC with Pay item more then 2 lines
2. Approve the Purchase Order
3. Create work confirmation
4. Note Error
BUSINESS IMPACT
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Due to this issue, users cannot process impacted Purchase Orders.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |