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EBS: Forms Font different in different Desktop (Doc ID 2714695.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle E-Business Suite Performance - Version 12.2.1 to 12.2.10 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2. version, Forms Fonts issue

ACTUAL BEHAVIOR
---------------------
Forms fonts are working fine in remote desktop (virtual machine)
++ Forms Fonts are different in local machine of the users than the remote desktop (virtual machine)
++ Both the machines are running on windows 10 enterprise edition, JRE 1.8 update 241
++ Issue is seen with all browsers



EXPECTED BEHAVIOR
-----------------------
Forms fonts should be the same in all desktop machine and in all Browsers


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to open EBS forms in correct fonts to complete business transactions

Changes

 Language set in the desktop locale for the user is different than the Remote machine

Navigation

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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