Incorrect Purchase Order And iProcurement Requisition Amount After Approver Rejects Change Request (Doc ID 2716038.1)

Last updated on MARCH 15, 2022

Applies to:

Goal

iProcurement requisition requestor submits change request. The buyer accepts the change.

Purchasing approver 1 approves the PO. Purchasing approver 2 rejects the Purchase Order approval notification because does not agree with the changes.

Both the iProcurement requisition and purchase order reflect the new change request amount that was rejected by Purchasing approver 2.

The purchase order status is 'rejected, reserved', and can not initiate new change request.

How do we unwind the change request rejected by Purchasing approver 2 so the iProcurement requisition and the purchase order reflect the amounts prior to the change request?

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.