R12.FA: "View Output" button not Opening the Output file of Create Accounting - Assets program (Doc ID 2722313.1)

Last updated on APRIL 11, 2024

Applies to:

Symptoms

On : 12.2.3 version, Reports

FA Create accounting View Output issue

After clicking on ‘View output’ –  2 options exists:
• Open – Unable to open … error message received
• Save – can save file and open it.

On other environment Output directly opens. No options given.

 

ERROR
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xxxxx Environment - After clicking on ‘View output’ – 2 options:
Open – Unable to open … error message given below
Save – We can save file and open it.

"Microsoft Word
Sorry, we couldn't open "https://ebst.................................................."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run Create Accounting Assets
2. click on View Output button on the Find Requests window

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the report to check the financial data for Assets on Create Accounting output.

Changes

Cause

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