Service Request External Flex DFF Is Not Visible In iSupport
(Doc ID 272398.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle iSupport - Version 11.5.9 and laterInformation in this document applies to any platform.
Symptoms
After setup Service Request External Flex flexfield, the flexfield displays in Service Request form correctly and items are able to be added and edited.
However in iSupport they do not display correctly (at all) and are unable to be created/edited.
Changes
Navigation Path
Responsibility: System Administrator
Navigate: Application -> Flexfield ->Descriptive -> Segments
Application=Oracle Service
Title= Service Request External Flex
Cause
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