During Supplier Registration, Duplicate Address Is Created (Doc ID 2728135.1)

Last updated on APRIL 01, 2021

Applies to:

Symptoms

In Oracle iSupplier Portal / Supplier Lifecycle Management, Release 12.2.4 through 12.2.8, during the supplier registration process, the supplier address record is duplicated after the registration request has been approved.

It is expected that a duplicate address record will not be generated during the registration approval.
Due to this issue, it is confused since only one address should have been created, and this could potentially lead to misuse of the not-needed address/site.



Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Select a Supplier Management Administrator responsibility > Supplier Home.
3. On the Suppliers home page, select the link to Register New Supplier.
4. Enter the desired and required data for the new supplier, including a single Address in the Address Book region.
When complete, select Actions = Register.
5. Then, open the notification "Registration request from prospective supplier [supplier name] requires your approval. In the notification, select Action = Approve and click the Go button.
6. Then, search for the supplier. Go to Address Book and note that there are two addresses created.
One address has Status = New and other has status = Current.

Cause

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