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R12: AP: Invoice Cannot be Cancelled Due to Missing Exchange Rate and Exchange Rate Type on the Invoice Header. No Rate Hold Applied. (Doc ID 2728182.1)

Last updated on MARCH 03, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Exchange rate information is missing from invoice headers, as a result the invoice cannot be cancelled. Invoice ends up with no rate hold applied.

steps to reproduce

1. Navigate in Payables to Invoices > Entry > Invoices

2. Enter a foreign currency invoice without exchange rate information 

3. Save invoice

4. Try to cancel invoice, receive no rate hold and see invoice is not cancelled

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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