My Oracle Support Banner

R12: AP: Invoice Cannot be Cancelled Due to Missing Exchange Rate and Exchange Rate Type on the Invoice Header. No Rate Hold Applied. (Doc ID 2728182.1)

Last updated on MARCH 03, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.


Exchange rate information is missing from invoice headers, as a result the invoice cannot be cancelled. Invoice ends up with no rate hold applied.

steps to reproduce

1. Navigate in Payables to Invoices > Entry > Invoices

2. Enter a foreign currency invoice without exchange rate information 

3. Save invoice

4. Try to cancel invoice, receive no rate hold and see invoice is not cancelled




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.