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User is Unable to Access "Account Details" Form in Receivables. (Doc ID 2731762.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

One particular user is not able to access "Account Details" form  from a specific Receivables Responsibility. The issue is faced only by one particular user while other users do not have this issue.

When the user opens the Account Details form, the fields on the form are all jumbled and the form hangs.


Cause

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In this Document
Symptoms
Cause
Solution


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