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AME Cycle Count Approval - Notification Not Received On Recount Action By Approver (Doc ID 2736650.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

AME Cycle Count Approval notification is not received on Recount action by Approver.


STEPS

The issue can be reproduced at will with the following steps:
1. Log into EBS application
2. Navigate to Inventory > Counting > Cycle Counting > Approve Counts
3. Query your Cycle Count
4. Select Radio button Recount against a line to recount.
5. Login to application from the Approvers login
6. Verify the Cycle Count Notification from Worklist on the home page.
7. Observe that no notification is found for the recount action.

Cause

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In this Document
Symptoms
Cause
Solution
References


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