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After Implementing Tls Login Screen Error OpenSSL: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher (Doc ID 2736765.1)

Last updated on DECEMBER 30, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

IN EBS 12.1.3 Environment,

ACTUAL Behavior
-------------------------
After following the tls implemntation guide for ebs r12 - Enabling TLS in Oracle E-Business Suite Release 12.1 (Doc ID 376700.1) - the login screen doesnt appear

This page can’t be displayed

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://[server.domain:ssl_port] again

 

The following error is also seen:

Error from apache log files is:
[28/Aug/2020 16:39:10 08273] [error] OpenSSL: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher [Hint: Too restrictive SSLCipherSuite or using DSA server certificate?]
[28/Aug/2020 16:39:10 08275] [error] SSL handshake failed (server [server.domain:ssl_port], client [ip address]) (OpenSSL library error follows)
[28/Aug/2020 16:39:10 08275] [error] OpenSSL: error:1408A0C1:SSL routines:ssl3_get_client_hello:no shared cipher [Hint: Too restrictive SSLCipherSuite or using DSA server certificate?]
[28/Aug/2020 16:39:10 08274] [error] SSL handshake failed (server [server.domain:ssl_port], client [ip address]) (OpenSSL library error follows)
[28/Aug/2020 16:39:10 08274] [error] OpenSSL: error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol [Hint: speaking not SSL to HTTPS port!?]
[28/Aug/2020 16:39:10 08267] [error] SSL handshake failed (server [server.domain:ssl_port], client [ipaddress]) (OpenSSL library error follows)
[28/Aug/2020 16:39:10 08267] [error] OpenSSL: error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol [Hint: speaking not SSL to HTTPS port!?]


EXPECTED Behavior
-------------------------------
Should be able to login to EBS without errors after implementing TLS

Steps to reproduce
--------------------------
Issue can be reproduced by doing the following:

Follow Note 376700.1 to enable TLS

Customer Impact
-------------------------
The impact to the customer is:
cant enable TLS

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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