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Both Pre-Tax And Post-Tax Medical Plans Show Up For Benefit Enrollment (Doc ID 2738091.1)

Last updated on JANUARY 06, 2021

Applies to:

Oracle Advanced Benefits - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Advanced Benefits

Actual Behavior:
Both Pre-Tax and Post-Tax Medical Plans Show Up for Benefit Enrollment.

Employee has the eligibility indicator (which is driving eligibility for the pre-post tax plans) as blank, but both pre-tax and post-tax medical plans are available to employee for benefit enrollment.

Expected Behavior:
As they are a current employee, expect only pre-tax deductions from showing up.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to People > Benefits Service Center > View Person Life Events
2. Now click on View Enrollment Opportunities button > Electable Choices
  - Based on eligibility indicator , Should only have pre-tax option.
  - Instead - employees are seeing both Pre and Post Tax options present in list.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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