Both Pre-Tax And Post-Tax Medical Plans Show Up For Benefit Enrollment
(Doc ID 2738091.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Advanced Benefits - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Advanced Benefits
Actual Behavior:
Both Pre-Tax and Post-Tax Medical Plans Show Up for Benefit Enrollment.
Employee has the eligibility indicator (which is driving eligibility for the pre-post tax plans) as blank, but both pre-tax and post-tax medical plans are available to employee for benefit enrollment.
Expected Behavior:
As they are a current employee, expect only pre-tax deductions from showing up.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to People > Benefits Service Center > View Person Life Events
2. Now click on View Enrollment Opportunities button > Electable Choices
- Based on eligibility indicator , Should only have pre-tax option.
- Instead - employees are seeing both Pre and Post Tax options present in list.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |