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After Switching User as a Proxy, They Can't See Any Responsibility (Doc ID 2739769.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle User Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, User Interface (UI)

When attempting to ,
the following error occurs.

ERROR
-----------------------
There are no active responsiblities available for this user


STEPS
-----------------------
- Login as "AAAAA".

- Select "Switch User" icon.
         ----> "Switch User" page opens.

         

- Select "Swith" icon for the user "BBBBB".
          ---> It returns to E-Business Suite "Home" page.

          ---> You can see there "Logged in As AAAAA" & "Proxy For BBBBB".

          ---> But, there is no responsiblities under "Navigation".
                 We can see only the error message although "BBBBB" has granted "ALL" responsibilities to "AAAAA" in Proxy Setting page (**1).

          

          

(**1)  Log in as "BBBBB", then select "Manage Proxies".

          

          Push "Add Proxy" and select an user "AAAAA".

          

          Select "All" for "Grant Responsibility Access".

          

Changes

Upgrade from 12.1.3 from 12.2.X.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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