After Switching User as a Proxy, They Can't See Any Responsibility
(Doc ID 2739769.1)
Last updated on AUGUST 22, 2021
Applies to:
Oracle User Management - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8 version, User Interface (UI)
When attempting to ,
the following error occurs.
ERROR
-----------------------
There are no active responsibilities available for this user
STEPS
-----------------------
- Login as "AAAAA".
- Select "Switch User" icon.
----> "Switch User" page opens.
- Select "Swith" icon for the user "BBBBB".
---> It returns to E-Business Suite "Home" page.
---> You can see there "Logged in As AAAAA" & "Proxy For BBBBB".
---> But, there is no responsibilities under "Navigation".
We can see only the error message although "BBBBB" has granted "ALL" responsibilities to "AAAAA" in Proxy Setting page (**1).
(**1) Log in as "BBBBB", then select "Manage Proxies".
Push "Add Proxy" and select an user "AAAAA".
Select "All" for "Grant Responsibility Access".
Changes
Upgrade from 12.1.3 from 12.2.X.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |