Service Contracts Authoring Form showing OKS_MANAGE_MENU and error FRM-47023
(Doc ID 2741174.1)
Last updated on JUNE 28, 2022
Applies to:
Oracle Service Contracts - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
Service Contracts Authoring form is experiencing the following problems:
1. In Menu, there is a new option: OKS_MANAGE_MENU. This is not expected.
2. Summary tab, Accounts subtab: FRM-47023: No such parameter named PARAMETER_SPECIAL16 exists in form OKSAUDET.
The issue can be reproduced at will with the following steps:
1. Responsibility: OKS User
2. Navigate to Service Contracts Authoring form.
Changes
Patch 31896445:R12.OKS.C has been applied.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |