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Service Contracts Authoring Form showing OKS_MANAGE_MENU and error FRM-47023 (Doc ID 2741174.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Service Contracts - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms


Service Contracts Authoring form is experiencing the following problems:

1. In Menu, there is a new option: OKS_MANAGE_MENU. This is not expected.

2. Summary tab, Accounts subtab: FRM-47023: No such parameter named PARAMETER_SPECIAL16 exists in form OKSAUDET.



The issue can be reproduced at will with the following steps:
1. Responsibility: OKS User
2. Navigate to Service Contracts Authoring form.



Changes

Patch 31896445:R12.OKS.C has been applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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