RAXTRX Consolidated Bill Group Customer Bill To Contact Change Not Recognized in Interface to Receivables (Doc ID 2743200.1)

Last updated on APRIL 19, 2024

Applies to:

Symptoms

Bill To attributes are not copied for consolidated invoices during the interface process after a change to Bill To contacts is made. Consolidated billing should not allow different Bill To contacts.  However, the system should process the invoice after the correction is made.

Testing Example:
1. Created an event for project 1
2. Generated an invoice. Invoice 3 was created with consolidate invoice number as 3.
3. Approved and released the invoice.
4. Ran Interface Invoices to Receivables
5. Created events for project 1 and 2.
6. Changed Bill To contact for to Doe, John
7. Invoice 4 and Invoice 3 were created with consolidated Invoice number 4
8. Ran interface. The invoices got rejected with error:
Bill to attributes on consolidated invoice lines do not match
9. Changed the Bill To contact for project 1 to correct Bill To contact.
10. Ran Interface Invoices to Receivables. Invoices not interfaced as attributes are not being copied.
Same error occurs: Bill to attributes on consolidated invoice lines do not match

Changes

Cause

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