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WebAdi: Journal Creation or Upload - Excel Crashes in the Process or Throws: Your document could not be created (Doc ID 2744437.1)

Last updated on JANUARY 22, 2021

Applies to:

Oracle General Ledger - Version 12.2 and later
Oracle Web Applications Desktop Integrator - Version 12.2 and later
Information in this document applies to any platform.
WebAdi - Web Applications Desktop Integrator


Excel is crashing or errors at the time of Creation or Upload of Journals. The issue exists even if the upload is just for a few rows(2-3). It first shows:

Processing: Upload
Uploading the document. Your document is being uploaded to the server. Press Cancel to stop the process


Processing. Create document
Your document could not be created.
Please contact your support representative

then it crashes. 



The issue can be reproduced at will with the following steps:

1. WebAdi responsibility > Create spreadshseet (Budget or Actuals fail the same)

2. Get the error Your document could not be created


2. Have the spreadsheet created, then attempt to upload

3. Excel crashes




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