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FSG Report is not showing Correct Data. Account balances does not match with Account Inquiry or Trial Balance Amount. (Doc ID 2746048.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
FSG Report is not showing correct data.
The actual balance shows correct from account inquiry and trial balance report but FSG report is giving incorrect value.

EXPECTED BEHAVIOR
-----------------------
Balances from account inquiry and trial balance report should match with FSG report.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit FSG report > review the output
2. Perform Account Inquiry in application for problematic combination > check the account balance details for PTD and YTD
3. Noticed that FSG and Account Inquiry for problematic account do not match

Cause

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In this Document
Symptoms
Cause
Solution
References


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