My Oracle Support Banner

FSG Report is not showing Correct Data. Account balances does not match with Account Inquiry or Trial Balance Amount. (Doc ID 2746048.1)

Last updated on JULY 18, 2023

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
FSG Report is not showing correct data.
The actual balance shows correct from account inquiry and trial balance report but FSG report is giving incorrect value.

EXPECTED BEHAVIOR
-----------------------
Balances from account inquiry and trial balance report should match with FSG report.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit FSG report > review the output
2. Perform Account Inquiry in application for problematic combination > check the account balance details for PTD and YTD
3. Noticed that FSG and Account Inquiry for problematic account do not match

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.