Cannot Create Account In Account Tab Without Changing Status Or Other Field
(Doc ID 2755083.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle TeleSales - Version 12.2.9 and later
Information in this document applies to any platform.
On : 12.2.9 version, Core
Cannot Create Account in Account tab without changing Status or other field
Go into E-Business Create an account from the header
Save while cursor is on the Header
Go to Account Tab
Press Save nothing happens -> Expect the account to create
Type over status field (Value when entering tab is Active) or select from list of values -> I selected Active
Account is created
Question: Why do I have to make a change in the block so I can create an account why can't I just hit save.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document