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Cannot Create Account In Account Tab Without Changing Status Or Other Field (Doc ID 2755083.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle TeleSales - Version 12.2.9 and later
Information in this document applies to any platform.

Goal

On : 12.2.9 version, Core

Cannot Create Account in Account tab without changing Status or other field

Go into E-Business Create an account from the header
Save while cursor is on the Header
Go to Account Tab
Press Save nothing happens -> Expect the account to create
Type over status field (Value when entering tab is Active) or select from list of values -> I selected Active
Press Save
Account is created

Question: Why do I have to make a change in the block so I can create an account why can't I just hit save.
 

Solution

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In this Document
Goal
Solution
References


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