AME Cycle Count Approval Notification does not display -Reason,Reference fields captured during cycle count entry
(Doc ID 2755135.1)
Last updated on JULY 20, 2023
Applies to:
Oracle Inventory Management - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.9 version, Cycle count
ACTUAL BEHAVIOR
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Cycle count approval notification doesn't have "Reason" and "Reference" details entered during count entry.
EXPECTED BEHAVIOR
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Expect cycle count approval notification to have "Reason" and "Reference" details entered during count entry.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Cycle Count and enter reason, reference during cycle count entry
2. Open the Cycle Count Notification from Worklist for approval
3. Do not find the reason and reference details
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, approver cannot view the reason and reference captured.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |