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AME Cycle Count Approval Notification does not display -Reason,Reference fields captured during cycle count entry (Doc ID 2755135.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Cycle count

ACTUAL BEHAVIOR
---------------
Cycle count approval notification doesn't have "Reason" and "Reference" details entered during count entry.

EXPECTED BEHAVIOR
-----------------------
Expect cycle count approval notification to have "Reason" and "Reference" details entered during count entry.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Cycle Count and enter reason, reference during cycle count entry
2. Open the Cycle Count Notification from Worklist for approval
3. Do not find the reason and reference details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, approver cannot view the reason and reference captured.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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