Root Cause Fix For Secondary Quantity Mismatch During Cycle Count (Doc ID 2758473.1)

Last updated on JULY 15, 2022

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

In MSCA, During Cycle Counting, User able to save the transaction with secondary quantity mismatch

Steps

Mobile Application ->

Perform cycle count.

Count it down to 0

Select Save/Next Item.

Enter information to count it back to higher than 0

Observe that secondary quantity stay as zero

press "Done" Button.

Observe that primary quantity show positive quantity but secondary quantity showing as zero.

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In this Document

Symptoms

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