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Root Cause Fix For Secondary Quantity Mismatch During Cycle Count (Doc ID 2758473.1)

Last updated on APRIL 15, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In MSCA, During Cycle Counting, User able to save the transaction with secondary quantity mismatch


Steps

Mobile Application ->

Perform cycle count.

Count it down to 0

Select Save/Next Item.

Enter information to count it back to higher than 0

Observe that secondary quantity stay as zero

press "Done" Button.

Observe that primary quantity show positive quantity but secondary quantity showing as zero.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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