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Program "OAM Generic Collection Service" Error java.lang.NullPointerException (Doc ID 2761431.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Applications Manager - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Jserv, JDK, JVM, JRE


The program "OAM Generic Collection Service" fails with the following error.

ERROR
-----------------------
[1:49:58:307, 06.06.19] In RTI Load. The file name of RTI File is /d01/oracle/PROD/fs1/inst/apps/<HOSTNAME>/logs/ora/10.1.2/forms/em_218182.rti
[1:49:58:310, 06.06.19] java.lang.NullPointerException
at oracle.apps.fnd.oam.formsrt.FrmRTLoad.getTimestampFromStr(FrmRTLoad.java:463)
at oracle.apps.fnd.oam.formsrt.FrmRTLoad.insertRTIData_FRD(FrmRTLoad.java:537)
at oracle.apps.fnd.oam.formsrt.FrmRTLoad.loadRTIData(FrmRTLoad.java:1005)
at oracle.apps.fnd.oam.formsrt.FrmRTLoad.upload(FrmRTLoad.java:157)
at oracle.apps.fnd.oam.formsrt.FrmRTProc.runLoader(FrmRTProc.java:1077)
at oracle.apps.fnd.oam.formsrt.FrmRTProcThread.run(FrmRTProcThread.java:97)

[1:49:58:310, 06.06.19] oracle.apps.fnd.oam.formsrt.FrmRTLoadException
at oracle.apps.fnd.oam.formsrt.FrmRTLoad.upload(FrmRTLoad.java:170)
at oracle.apps.fnd.oam.formsrt.FrmRTProc.runLoader(FrmRTProc.java:1077)
at oracle.apps.fnd.oam.formsrt.FrmRTProcThread.run(FrmRTProcThread.java:97)

 "OAM Generic Collection Service" is a standard program that fills in the information about the current sessions of the Forms in the tables FND_OAM_FORMS_RTI and FND_OAM_FRD_LOG. When the Internal Concurrent Manager is started with the 'LANG = en_US.UTF-8' environment variable set, then the OAM Generic Collection Service Manager inherits the same LANG variable from it every time it starts up, and it works correctly, the above tables are filled. However, when the Internal Concurrent Manager is started with the environment variable 'LANG = ru_RU.UTF-8' (or any other Russian locale) set, then the OAM Generic Collection Service inherits the value of the variable LANG = en_RU.UTF-8, and fails every time it starts, and the above tables are not filled.

Cause

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In this Document
Symptoms
Cause
Solution
References


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