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Derived Factor for Age and Length of Service (Doc ID 276333.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Using the Combined Age and Length of Service derived factor which is attached to an eligibility profile. The eligibility profile is then attached to a plan.

Users are getting unexpected results which is that some participants are eligible that should not be eligible, yet others which should be eligible are found not eligible.

 

Cause

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