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Email Address Field On Purchase Order in Buyer Work Center Incorrectly Reverting Back to Email Address From Supplier (Doc ID 2764118.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When modifying the default email address (from supplier setup) on the Purchase Order (PO) in the Buyer Work Center and saving the Purchase Order, when coming back to the PO again to complete it,  the previously saved email address does not come show and it reverts back to original default supplier email

EXPECTED BEHAVIOR
Expect the modified email address to be saved onto the PO and used when deciding to submit for approval

STEPS
1. Create PO in Buyer Work Center and change email address from defaulted value to a new value
2. Save
3. Later come back and reopen the PO and previous defaulted email address is displayed instead of the one used in step 1

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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