Revenue not Recognized for Second Credit Memo Applied to Transaction
(Doc ID 2767545.1)
Last updated on JUNE 03, 2022
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
This case is for invoices that have at least two credit memos applied. The first credit memo is applied for a partial amount, leaving a balance on the invoice. A second credit memo is then applied to the same invoice for the remaining of the balance to close the transaction. It is observed that the first credit memo has revenue recognized accordingly. However, the second credit memo has no revenue recognized and it appears in the Revenue Recognition output report under the 'Unprocessed or Partially Processed Transactions' section.