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Error "oracle.apps.fnd.framework.OAException: java.lang.NullPointerException" While Requesting Mass Settlement For Approval (Doc ID 2767654.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Trade Management - Version 12.2.9 and later
Information in this document applies to any platform.
NPE
nullpointerexception

Symptoms

On : 12.2.9 version, CLAIMS

Getting the following error while requesting mass settlement for approval /processing


ERROR
-----------------------
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Oracle Trade Management User responsibility
3. Navigate to Channel Revenue Management >Claim >Mass Settlement >Create
4.Search for customer

Getting above error when the user clicks the Next button to submit for approval.


Cause

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In this Document
Symptoms
Cause
Solution
References


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